instructorsstudentsreviewers & authorsBooksellers Contact Us
 Contact Us Home
Technical Support  
Technical Support Options

In order to provide the best possible technical assistance for our products, there are several ways for you to contact Technical Support.

If you need support for EduspaceŠ, eBooks, Blackboard or WebCT, click here for contact information.

1. The best way to get technical assistance on our other digital products or one of our Web sites is to fill out and submit our

Online Support Request form.

Please fill this form out as completly as possible. The more information you can provide for us, the more quickly we will be able to address your issue.

2. If your browser doesn't support forms, you can email us at:

3. You can also reach us by phone at:

(800) 732 3223 x3.

We provide live technical support via Web form, email and telephone for our software and Web sites during these hours:

to Friday
9 AM to 3 AM Eastern Time

If you contact us during our normal working hours, if we are unable to respond on the same working day, we will contact you on the next working day.

If you contact us outside of our normal working hours, we will contact you on the next business day.