I. Public Employees in State and Local Governments: Who They Are, What They Do

II. Budgeting in State and Local Government

A. The Budget Cycle
B. The Actors in Budgeting
C. Pervasive Incrementalism
D. Types of Budgets
E. Budget Reform

III. Personnel Policy in State and Local Government: From Patronage to Merit

A. The Merit System
B. State and Local Advances
C. Merit System Controversies

IV. The Politics of Bureaucracy

A. Joining Administration and Politics
B. The Public Interest
C. Professionals in State and Local Government

V. Reinventing Government

VI. The Quality of Public Administration

A. Total Quality Management
B. Privatization
C. E-Government