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CROSSLINKS:
Chapter 3Walking into the World Wide Web
Chapter 3 of Writing Online offers a brief
note on how to deal with the computer interfacethe array of hardware
and software you use to access the Internet and World Wide Web. It also
talks about how to deal with the enormousness of the WWW. The Crosslinks here
extend those themes by offering software help, more information about the
history and nature of computers, tips for writing better user manuals,
and computer humor.
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Software Help | More
about Computers | Manual
Writing Tips | Computer
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Software
Help
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WebNovice.com
offers a full array of tips and tricks for both Netscape and Explorer.
Just choose Tips and Tricks from the menu. Also, click on their Writer's
Info option; they accept submissions on all Internet-related topics.
If you're interested in writing tip sheets, help files, and other useful
items, either as a personal goal or as a class project, explore their guidelines
and shape your writing to their needs. You might just get published.
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Microsoft
Educator Tutorials offer tips
and tutorials on how to use their software in educational settings. If
you use Microsoft products on your computer and or in your classroom, the
tips here will be helpful. They even have a unit on Microsoft
Word and the writing process.
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Virtual Doctor
offers online help forums for all different types of computer
platforms and issues, including one for managing software that you download
off the Internet. Virtual doctor is a member of my
desktop, which describes itself as "an engaging online network of sites
providing vital information for computer users and enthusiasts."
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Netscape
Support Page offers support from
Netscape on their browsers and other services. It's good for some odds
and ends kinds of questions that aren't readily available in the browser's
built in help menu. This site includes a link to frequently
asked questions that lead to support for older versions of their product
and links to tips for
using Netscape.
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Microsoft Support Page
offers support for all of their many products and services,
including their web browser, Internet
Explorer, and their word processor, Microsoft Word.
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WinPlanet's
Windows Tip Page offers tips on
working with both Explorer browsers and Window's different operating systems.
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Internet
Explorer Security FAQ is maintained
by Scott Schnoll, who, although not an official Microsoft spokesman, is a
Microsoft certified technician. He offers advice and updates on how to
protect your privacy and your computer when using Internet Explorer.
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Call
for Help by ZDNet offers an array
of advice, much of it for Macintosh users, including easy-to-follow tips
and help for using both Netscape and Internet Explorer with a Mac.
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Mac/Netscape
Secrets offer commonsense advice
on keeping your browser secure and feature java scripts that let you
see what others can learn about you as you browse.
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Learn
More about Computers
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Computer
Science from StudyWeb,
a research resource for students, offers information on everything from
artificial intelligence to software tutorials. Unfortunately, the site
traps information within its frame, so you'll have to use your browser's
ability to open frames in a new window to really enjoy the finds.
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The
History of Apple Computer Company is
a web site maintained by Glen Sanford,
systems programmer, engineer, and one-time teacher.
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The History
of IBM is the official version,
sponsored by the company itself. It's worth reading their personal history both
in light of the mistakes they made in anticipating the computer revolution
and in light of how the company has turned itself around.
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Entering
the World Wide Web is a page that
hasn't been updated, as I write this annotation, since 1993. It still refers
to Mosaic, the browser that came out before Netscape. Written by Kevin
Huges, this site remains a page with useful definitions. It's like
a late model car, still serviceable, but definitely not up to speed.
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ThinkQuest
Library: History of Computers offers
several annotated links to sites that discuss the history of computers.
ThinkQuest
encourages precollege students and teachers to use the Internet collaboratively
and innovatively to create high-quality information sites. Not all sites
are as authoritative as ones done by experts or more advanced scholars,
but the information
is pretty good overall.
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Seeing
through Computers: Education in a Culture of Simulation
is an essay in the American
Prospect Magazine by MIT Professor Sherry Turkle. She examines our
changing definitions of computer literacy and looks at the implications
of the computer as a tool that simulates reality. There are links to other
articles on computers and education with this piece, making it a good research
resource.
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Manual
Writing Tips Writing better user manuals and tips sheets
for the software you use in your classroom will help you better understand
the software, plus it will help future students learn it more quickly. Since
your experience will in many ways resemble future users', you can
draw on it when designing frequently asked questions files, tip
sheets, and other user advice. Expand your advice not only to cover technical questionshow
to set preferences in Netscape, saybut also to include computer savvy
tips, e.g., how to do a better search in Altavista. Below are resources that
address technical writing, resources that should
help you make your manuals and tip sheets more useful.
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10
Ways to Improve Your Technical Writing by
Robert W. Bly offers a concise summary of style and reminders for technical
writing.
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About.com:
Technical Writing is a resource
edited by Gary Conroy. It features links to tips, including detailed advice
on how to use graphics. It also has interesting articles by technical writers,
editors, and publishers. Culling through here, one could find the equivalent
of a good textbook.
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Online
Technical Writing is a complete
online book by David
A. McMurrey. The resource is excellent; if you plan to return to it
and use it often, I recommend you buy a print version for easier use. McMurrey
offers details on how to purchase a copy.
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How
to Help Someone Use a Computer is
a short piece with excellent advice by Philip
Agre. If you can adopt the spirit of this advice in manuals you write
and in the way you help each other in person, you'll be a real help to
the people you aid.
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about Computers | Manual
Writing Tips | Computer
Humor | Crosslinks by
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Computer
Humor
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about Computers | Manual
Writing Tips | Computer
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