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Technical Report Writing Today, Eighth Edition
Daniel G. Riordan and Steven E. Pauley
Chapter Overview
Chapter 5

When you conduct research, you are finding the relevant facts about the subject. Two strategies are asking questions and using keywords.

Ask questions. Start with predictable primary level questions: How much does it cost? What are its parts? What is the basic concept you need to know? The trick, however, is to ask secondary-level questions that help you establish relationships. Secondary questions include cause (Why does it do this? Why does it cost this much?) and comparison/contrast (How is this like that? Why did it act differently this time?).

Use keywords. Type in keywords, following search rules, to search all library databases and web databases. The two basic skills are knowing how to use this database's "search rules" and knowing which words to use.

Spend time learning the database "search rules." Typing in one word is easy, but how do you handle combinations—either phrases (municipal waste disposal) or strings (packaging, corrugated, fluting)? All search engines use logical connectors—and, but, not, or—in some fashion. "Recycle" and "plastic" narrows the results to those that contain both terms; "recycle" or "plastic" broadens the results to all those that contain just one of the two terms.

Finding which words to use is a matter of educated guesses and observation. "Packaging" is too broad (that is, it will give you too many "hits"-so many results that you cannot use them), so use "corrugated"; "fluting" (the wavy material in the middle of corrugated cardboard) will yield narrower results.



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