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Organizational Behavior
, Seventh Edition
Gregory Moorhead, Arizona State University
Ricky W. Griffin, Texas A & M University
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| | Chapter Outlines
Chapter 19:
Organization Change and Development
- Forces for Change
- People
- Technology
- Information Processing and Communication
- Competition
- Processes for Planned Organization Change
- Lewin's Process Model
- The Continuous Change Process Model
- Organization Development
- Organization Development Defined
- Systemwide Organization Development
- Task and Technological Change
- Group and Individual Change
- Training
- Management Development Programs
- Survey Feedback
- Resistance to Change
- Organizational Sources of Resistance
- Overdetermination
- Narrow Focus of Change
- Group Inertia
- Threatened Expertise
- Resource Allocation
- Individual Sources of Resistance
- Habit
- Security
- Economic Factors
- Fear of the Unknown
- Lack of Awareness
- Social Factors
- Managing Successful Organization Change and Development
- Consider International Issues
- Take a Holistic View
- Start Small
- Secure Top Management Support
- Encourage Participation
- Foster Open Communication
- Reward Contributors
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