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Textbook Site for:
Organizational Behavior , Seventh Edition
Gregory Moorhead, Arizona State University
Ricky W. Griffin, Texas A & M University
Chapter Outlines
Chapter 12: Using Teams in Organizations


  1. Differentiating Teams from Groups
    1. Job Categories
    2. Authority
    3. Reward Systems
      1. Skill-Based Pay
      2. Gain-Sharing Systems
      3. Team Bonus Plans
  2. Benefits and Costs of Teams in Organizations
    1. Enhanced Performance
    2. Employee Benefits
    3. Reduced Costs
    4. Organizational Enhancements
    5. Costs of Teams
  3. Types of Teams
    1. Quality Circles
    2. Work Teams
    3. Problem-Solving Teams
    4. Management Teams
    5. Product Development Teams
    6. Virtual Teams
  4. Implementing Teams in Organizations
    1. Planning the Change
      1. Making the Decision
      2. Preparing for Implementation
    2. Phases of Implementation
      1. Phase 1: Start Up
      2. Phase 2: Reality and Unrest
      3. Phase 3: Leader-Centered Teams
      4. Phase 4: Tightly Formed Teams
      5. Phase 5: Self-Managing Teams
  5. Essential Team Issues
    1. Team Performance
    2. Start at the Top


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