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Organizational Behavior
, Seventh Edition
Gregory Moorhead, Arizona State University
Ricky W. Griffin, Texas A & M University
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| | Chapter Outlines
Chapter 11:
Group Dynamics
- Overview of Groups and Groups Dynamics
- "Group" Defined
- The Importance of Studying Groups
- Group Formation
- Types of Groups
- Formal Groups
- Informal Groups
- Stages of Group Development
- Mutual Acceptance
- Communication and Decision Making
- Motivation and Productivity
- Control and Organization
- Group Performance Factors
- Composition
- Size
- Norms
- Cohesiveness
- Intergroup Dynamics
- Conflict in Groups and Organizations
- The Nature of Conflict
- Reactions to Conflict
- Avoidance
- Accommodation
- Competition
- Collaboration
- Compromise
- Managing Conflict
- Managing Group and Intergroup Dynamics in Organizations
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