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Textbook Site for:
Organizational Behavior , Seventh Edition
Gregory Moorhead, Arizona State University
Ricky W. Griffin, Texas A & M University
Chapter Outlines
Chapter 9: Managing Stress and the Work-Life Balance


  1. The Nature of Stress
    1. Stress Defined
    2. The Stress Process
      1. General Adaptation Syndrome
      2. Eustress and Distress
  2. Individual Differences and Stress
    1. Type A and B Personality Profiles
    2. Hardiness and Optimism
  3. Common Causes of Stress
    1. Organizational Stressors
      1. Task Demands
      2. Physical Demands
      3. Role Demands
      4. Interpersonal Demands
    2. Life Stressors
      1. Life Change
      2. Life Trauma
  4. Consequences of Stress
    1. Individual Consequences
      1. Behavioral Consequences
      2. Psychological Consequences
      3. Medical Consequences
    2. Organizational Consequences
      1. Performance
      2. Withdrawal
      3. Attitudes
    3. Burnout
  5. Managing Stress in the Workplace
    1. Individual Coping Strategies
      1. Exercise
      2. Relaxation
      3. Time Management
      4. Role Management
      5. Support Groups
    2. Organizational Coping Strategies
      1. Institutional Programs
      2. Collateral Programs
  6. Work-Life Linkages
    1. Fundamental Work-Life Relationships
    2. Working With Diversity
    3. Balancing Work-Life Linkages


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