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Organizational Behavior
, Seventh Edition
Gregory Moorhead, Arizona State University
Ricky W. Griffin, Texas A & M University
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| | Chapter Outlines
Chapter 2:
Managing People and Organizations
- Managerial Perspectives on Organizational Behavior
- Basic Management Functions, Roles, and Skills
- Fundamental Managerial Functions
- Planning
- Organizing
- Leading
- Controlling
- Basic Managerial Roles
- Interpersonal Roles
- Informational Roles
- Decision-Making Roles
- Critical Managerial Skills
- Technical Skills
- Interpersonal Skills
- Conceptual Skills
- Diagnostic Skills
- Organizational Challenges
- Workforce Expansion and Reduction
- Downsizing
- Expansion
- B. The New Workplace
- 1. Workforce Diversity
- Characteristics of a New Workforce
- Organization Change
- Information Technology
- New Ways of Organizing
- Environmental Challenges
- Competitive Strategy
- Globalization
- Ethics and Social Responsibility
- Quality and Productivity
- Manufacturing and Service Technology
- Managing for Effectiveness
- Individual-Level Outcomes
- Individual Behaviors
- Individual Attitudes
- Stress
- Group- and Team-Level Outcomes
- Organization-Level Outcomes
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