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I. The Nature of Organization Culture

A. What Is Organization Culture?
B. Historical Foundations

1. Anthropological Contributions
2. Sociological Contributions
3. Social Psychology Contributions
4. Economics Contributions

C. Culture Versus Climate

II. Creating the Organization Culture

A. Establish Values
B. Create Vision
C. Initiate Implementation Strategies
D. Reinforce Cultural Behaviors

III. Approaches to Describing Organization Culture

A. The Ouchi Framework

1. Commitment to Employees
2. Evaluation
3. Careers
4. Control
5. Decision Making
6. Responsibility
7. Concern for People
8. Theory Z and Performance

B. The Peters and Waterman Approach

1. Bias for Action
2. Stay Close to the Customer
3. Autonomy and Entrepreneurship
4. Productivity Through People
5. Hands-on Management
6. Stick to the Knitting
7. Simple Form, Lean Staff
8. Simultaneously Loose and Tight Organization

IV. Emerging Issues in Organization Culture

A. Innovation

1. Types of Innovation
2. New Ventures
3. Corporate Research

B. Empowerment C. Procedural Justice

V. Managing Organizational Culture

A. Taking Advantage of the Existing Culture
B. Teaching the Organizational Culture: Socialization
C. Changing the Organizational Culture

1. Managing Symbols
2. The Difficulty of Change
3. The Stability of Change