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I. The Nature of Diversity in Organizations

1. What Is Workforce Diversity?
2. Who Will Be the Workforce of the Future?
3. Global Workforce Diversity
4. The Value of Diversity
   1. Benefits of Valuing Diversity
   2. Assimilation

II. The Emergence of International Management

1. The Growth of International Business
2. Trends in International Business
3. Cross-Cultural Differences and Similarities
   1. General Observations
   2. Specific Cultural Issues

III. Dimensions of Diversity

1. Primary Dimensions of Diversity
   1. Age
   2. Race and Ethnicity
   3. Gender
   4. Different Abilities
   5. Sexual Orientation
2. Secondary Dimensions of Diversity

IV. Managing the Multicultural Organization

1. Managerial Behavior Across Cultures
2. Multicultural Organization as Competitive Advantage
3. Creating the Multicultural Organization