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I. The Roles of Theory and Research

II. Purposes of Research

A. The Scientific Research Process

III. Types of Research Designs

A. Case Study
B. Field Survey
C. Laboratory Experiment
D. Field Experiment

IV. Methods of Gathering Data

A. Questionnaires
B. Interviews
C. Observation
D. Nonreactive Measures

V. Related Issues in Research

A. Causality
B. Reliability and Validity
C. Ethical Concerns