After studying this chapter, you should be able to:
- Discuss influence and relate it to leadership in organizations.
- Identify and describe two influence-based approaches to leadership.
- Identify and discuss leadership substitutes in organizations.
- Describe the nature of power, identify and discuss various types of power, and explain how to use different kinds of power.
- Discuss politics and political behavior and their role in organizations.
- Describe impression management and how people use it to influence others.