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cultural values The values that employees need to have and act on for the organization to act on the strategic values.
empowerment The process of enabling workers to set their own work goals, make decisions, and solve problems within their sphere of responsibility and authority.
incremental innovation Continues the technical improvement and extends the applications of radical and systems innovations.
innovation The process of creating and doing new things that are introduced into the marketplace as products, processes, or services.
intrapreneurship Entrepreneurial activity that takes place within the context of a large corporation.
organization climate Current situations in an organization and the linkages among work groups, employees, and work performance.
organization culture The set of values that helps the organization's employees understand which actions are considered acceptable and which unacceptable.
organizational socialization The process through which employees learn about the firm's culture and pass their knowledge and understanding on to others.
procedural justice The extent to which the dynamics of an organization's decision-making processes are judged to be fair by those most affected by them.
radical innovation A major breakthrough that changes or creates whole industries.
socialization The process through which individuals become social beings.
strategic values The basic beliefs about an organization's environment that shape its strategy.
systems innovation Creates a new functionality by assembling parts in new ways.
Type Z firm This type of firm is committed to retaining employees; evaluates workers' performance based on both qualitative and quantitative information; emphasizes broad career paths; exercises control through informal, implicit mechanisms; requires that decision making occur in groups and be based on full information sharing and consensus; expects individuals to take responsibility for decisions; and emphasizes concern for people.