The chapter outlines provide, at a glance, an overview of the main headings in each chapter.

Chapter 1: Managers and Entrepreneurs
Chapter 2: The Evolution of Management Thought
Chapter 3: The Changing Environment of Management
Chapter 4: International Management and Cross-Cultural Competence
Chapter 5: Management's Social & Ethical Responsibilities
Chapter 6: The Basics of Planning and Project Management
Chapter 7: Strategic Management
Chapter 8: Decision Making and Creative Problem Solving
Chapter 9: Organizations
Chapter 10: Organizing in the Twenty-First Century
Chapter 11: Human Resource Management
Chapter 12: Communicating in the Internet Age
Chapter 13: Motivating Job Performance
Chapter 14: Group Dynamics and Teamwork
Chapter 15: Influence Processes and Leadership
Chapter 16: Change, Conflict, and Negotiation
Chapter 17: Organizational Control and Quality Improvement