Influence Tactics in the Workplace

Power
        What Is Power?
        The Five Bases of Power
        Empowerment

Leadership
        Leadership Defined
        Formal Versus Informal Leaders
        Trait Theory
        Behavioral Styles Theory
        Situational Theory
        Transformational Leadership Theory
        Servant Leaders: Putting to Work What Youve Learned

Mentoring
        Learning from a Mentor
        Dynamics of Mentoring

Behavior Modification
        What Is Behavior Modification?
        Managing Antecedents
        Managing Consequences
        Positively Reinforce
        What Is Right About Job Performance
        Schedule Positive Reinforcement Appropriately