Chapter Outlines
Chapter 14:
Group Dynamics and Teamwork
Fundamental Group Dynamics
What Is a Group?
Types of Groups
Attraction to Groups
Roles
Norms
Group Development
Characteristics of a Mature Group
Six Stages of Group Development
Organizational Politics
What Does Organizational Politics Involve?
Research on Organizational Politics
Political Tactics
Antidotes to Political Behavior
Conformity and Groupthink
Research on Conformity
Groupthink
Teams, Teamwork, and Trust
Cross-Functional Teams
Virtual Teams
What Makes Workplace Teams Effective?
Trust: A Key to Team Effectiveness
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