What Is an Organization?
        Common Characteristics of Organizations
        Classifying Organizations

Organization Charts
        Vertical and Horizontal Dimensions
        A Case Study: The Growth of an Organization

Contrasting Theories of Organization
        The Traditional View
        Challenges to the Traditional View of Organizations
        Organizations as Open Systems: A Modern View

Organizational Effectiveness
        No Silver Bullet
        A Time Dimension
        Organizational Decline
        Characteristics of Organizational Decline
        Downsizing: An Ethical Perspective

Organizational Cultures
        Characteristics of Organizational Cultures
        Forms and Consequences of Organizational Cultures
        The Organizational Socialization Process
        Strengthening Organizational Cultures