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Management , Ninth Edition
Robert Kreitner, Arizona State University
Chapter Outlines
Chapter 4: International Management and Cross-Cultural Competence

Global Organizations for a Global Economy
        The Internationalization Process
        From Global Companies to Transnational Companies

Toward Greater Global Awareness and Cross-Cultural Competence
        Travelers Versus Settlers
        Contrasting Attitudes Toward International Operations
        The Cultural Imperative

Comparative Management Insights
        Applying American Management Theories Abroad
        Ouchis Theory Z: The Marriage of American and Japanese Management
        A Cross-Cultural Study of Work Goals
        An International Contingency Model of Leadership

Staffing Foreign Positions
        Why Is the U.S. Expatriate Failure Rate So High?
        Cross-Cultural Training
        What About North American Women on Foreign Assignments?
        Relying on Local Managerial Talent



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