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Management , Ninth Edition
Robert Kreitner, Arizona State University
Chapter Objectives
Chapter 9: Organizations

  1. Identify and describe four characteristics common to all organizations.

  2. Identify and explain the two basic dimensions of organization charts.

  3. Contrast the traditional and modern views of organizations.

  4. Describe a business organization in terms of the open-system model.

  5. Explain the term learning organization.

  6. Explain the time dimension of organizational effectiveness.

  7. Explain the role of complacency in organizational decline and discuss the ethics of downsizing.

  8. Describe at least three characteristics of organizational cultures and explain the cultural significance of stories.



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