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Management
, Ninth Edition
Robert Kreitner, Arizona State University
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 |  | Chapter Objectives
Chapter 9:
Organizations
- Identify and describe four characteristics common to all organizations.
- Identify and explain the two basic dimensions of organization charts.
- Contrast the traditional and modern views of organizations.
- Describe a business organization in terms of the open-system model.
- Explain the term learning organization.
- Explain the time dimension of organizational effectiveness.
- Explain the role of complacency in organizational decline and discuss the ethics of downsizing.
- Describe at least three characteristics of organizational cultures and explain the cultural significance of stories.
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