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Management , Ninth Edition
Robert Kreitner, Arizona State University
Chapter Objectives
Chapter 4: International Management and Cross-Cultural Competence

  1. Describe the six-step internationalization process, and explain how to make an international joint venture a success.

  2. Distinguish between a global company and a transnational company.

  3. Contrast ethnocentric, polycentric, and geocentric attitudes toward foreign operations.

  4. Explain from a cross-cultural perspective the difference between high-context and low-context cultures, and distinguish between individualistic and collectivist cultures.

  5. Discuss what Geert Hofstedes research has to say about the applicability of American management theories in foreign cultures.

  6. Identify important comparative management lessons learned from William Ouchis Theory Z research and international studies of work goals and leadership styles.

  7. Discuss the nature and importance of cross-cultural training in international management.

  8. Summarize the position of women on foreign assignments.



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