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Management
, Ninth Edition
Robert Kreitner, Arizona State University
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| | Chapter Objectives
Chapter 3:
The Changing Environment of Management
- Identify and briefly highlight seven major changes shaping the twenty-first-century workplace.
- Summarize the demographics of the new workforce.
- Define the term managing diversity and explain why it is particularly important today.
- Discuss how the changing political-legal environment is affecting the practice of management.
- Discuss why business cycles and the global economy are vital economic considerations for modern managers.
- Describe the three-step innovation process and define the term intrapreneur.
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