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Management , Ninth Edition
Robert Kreitner, Arizona State University
Chapter Objectives
Chapter 1: Managers and Entrepreneurs

  1. Define the term management and explain the managerial significance of the terms effectiveness and efficiency.

  2. Identify and summarize five major sources of change for todays managers.

  3. Contrast the functional and role approaches to explaining what managers do.

  4. Summarize the ten facts of managerial life.

  5. Explain how managers learn to manage.

  6. Challenge two myths about small businesses and describe entrepreneurs.



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