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Strategic Management , Sixth Edition
Charles W. L. Hill, University of Washington
Gareth R. Jones, Texas A&M University
Case Discussion Questions
Discussion Questions for Case 24--A Hundred-Year War: Coke vs. Pepsi, 1890s-1990s

  1. The soft drink industry evolved with a franchised bottler system. For most of the industry's history the concentrate producers nurtured and preserved this system. Why?

  2. During the 1980s both Coke and Pepsi began to acquire bottlers. Why?

  3. Why did Coca-Cola dominate the soft drink industry by the end of World War II?

  4. How was Pepsi able to come back from near bankruptcy and gain market share at the expense of Coke from the 1950s to 1975?

  5. During the 1950s, 1960s, and early 1970s, being a concentrate producer yielded high returns. Why was this the case?

  6. How did the national launch of the Pepsi challenge in 1977 change the nature of competition in the industry?

  7. In retrospect, did the Pepsi challenge and the competition that followed it benefit or harm Pepsi and Coke?

  8. During the 1990s Coca-Cola gained market share back from Pepsi, and was significantly more profitable. Why?

  9. Why do you think Coca-Cola holds such a dominant position over Pepsi in the international marketplace?



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