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Textbook Site for: Management , Eighth Edition Ricky W. Griffin, Texas A&M University Resource Center Chapter 18: Managing Interpersonal Relations and Communication The American Communication Association [http://www.uark.edu/~aca/] site is a good place to start learning more about communication in general. Information about electronic communication is found at the Web site of the International Telecommunication Union [http://www.itu.int/]. Articles 911 [http://www.articles911.com/] contains a wide variety of articles about many business topics, including a strong list of business communication topics.