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Management , Eighth Edition
Ricky W. Griffin, Texas A&M University
Resource Center
Chapter 9: Managing Decision Making and Problem Solving


  1. The home page of the Comprehensive Services Act provides a link to a summary page describing implementation of the Nominal Group Technique [http://www.institute.virginia.edu/].

  2. Harvard professor Max Bazerman [http://www.people.hbs.edu/mbazerman/] is one the leading scholars in effective decision making and overcoming decision-making biases. His Web site offers several interesting articles explaining his theories. (See the pages titled "Working Knowledge.")

  3. An example of the effectiveness of group decision making in an educational setting can be found in the concluding section (starting on page 83) of What Makes These Schools Stand Out [http://www.designsforchange.org/].




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