AN INTRODUCTION TO MANAGEMENT

THE MANAGEMENT PROCESS

• Planning and Decision Making: Determining Courses of Action
• Organizing: Coordinating Activities and Resources
• Leading: Motivating and Managing People
• Controlling: Monitoring and Evaluating Activities

KINDS OF MANAGERS

• Managing at Different Levels of the Organization
• Managing in Different Areas of the Organization

BASIC MANAGERIAL ROLES AND SKILLS

• Managerial Roles
• Managerial Skills

THE NATURE OF MANAGERIAL WORK

• The Science and the Art of Management
• Becoming a Manager
• The Scope of Management

THE NEW WORKPLACE