Information and the Manager

Role of Information in the Manager's Job
Characteristics of Useful Information
Information Management as Control

Building Blocks of Information Technology

Types of Information Systems

User Groups and System Requirements
Major Systems by Level
The Internet

Managing Information Systems

Creating Information Systems
Integrating Information Systems
Using Information Systems
Managing Information Security
Understanding Information System Limitations

The Impact of Information Systems on Organizations

Leaner Organization
More Flexible Operations
Increased Collaboration
More Flexible Work Sites

Improved Management Processes

Changed Employee Behaviors