The Nature of Organization Change

Forces for Change
Planned Versus Reactive Change

Managing Change in Organizations

Steps in the Change Process
Understanding Resistance to Change
Overcoming Resistance to Change

Areas of Organization Change

Changing Structure and Design
Changing Technology and Operations
Changing People
Reengineering in Organizations

Organization Development

OD Assumptions
OD Techniques
The Effectiveness of OD

Organizational Innovation

The Innovation Process
Forms of Innovation
The Failure to Innovate
Promoting Innovation in Organizations