Decision Making and the Planning Process

Organizational Goals

Purposes of Goals
Kinds of Goals
Responsibilities for Setting Goals
Managing Multiple Goals

Organizational Planning

Kinds of Organizational Plans
Time Frames for Planning
Responsibilities for Planning
Contingency Planning

Tactical Planning

Developing Tactical Plans
Executing Tactical Plans

Operational Planning

Single-Use Plans
Standing Plans

Managing Goal-Setting and Planning Processes

Barriers to Goal Setting and Planning
Overcoming the Barriers
Using Goals to Implement Plans