An Introduction to Management

The Management Process

Planning and Decision Making: Determining Courses of Action
Organizing: Coordinating Activities and Resources
Leading: Motivating and Managing People
Controlling: Monitoring and Evaluating Activities

Kinds of Managers

Managing at Different Levels of the Organization
Managing in Different Areas of the Organization

Basic Managerial Roles and Skills

Managerial Roles
Managerial Skills

The Nature of Managerial Work

The Science and the Art of Management
Becoming a Manager

The Scope of Management

Managing in Profit-Seeking Organizations
Managing in Not-for-Profit Organizations