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Management
, Seventh Edition
Ricky W. Griffin, Texas A&M University
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| | Learning Objectives
Chapter 20 Basic Elements of Control
- Explain the purpose of control, identify different types of control, and describe the steps in the control process.
- Identify and explain the three forms of operations control.
- Describe budgets and other tools of financial control.
- Identify and distinguish between two opposing forms of structural control.
- Discuss the relationship between strategy and control, including international strategic control.
- Identify characteristics of effective control, why people resist control, and how managers can overcome this resistance.
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