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Management , Seventh Edition
Ricky W. Griffin, Texas A&M University
Learning Objectives

Chapter 13 Managing Organization Change and Innovation

  • Describe the nature of organization change, including forces for change and planned versus reactive change.
  • Discuss the steps in organization change and how to manage resistance to change.
  • Identify and describe major areas of organization change.
  • Discuss the assumptions, techniques, and effectiveness of organization development.
  • Describe the innovation process, forms of innovation, the failure to innovate, and how organizations can promote innovation.


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