The Nature of Organization Change

Forces for Change
Planned Versus Reactive Change

Managing Change in Organizations

Steps in the Change Process
Understanding Resistance to Change
Overcoming Resistance to Change
Areas of Organization Change
Reengineering in Organizations

Organization Development

OD Assumptions
OD Techniques
The Effectiveness of OD

Organizational Innovation

The Innovation Process
Forms of Innovation
The Failure to Innovate
Promoting Innovation in Organizations