After studying this chapter, students should be able to:

1. Define decision making and discuss types of decisions and decision-making conditions.
   
   
2. Discuss rational perspectives on decision making, including the steps in decision making.
   
   
3. Describe the behavioral nature of decision making.
   
   
4. Discuss group and team decision making, including the advantages and disadvantages of group and team decision making and how it can be more effectively managed.