After studying this chapter, students should be able to:
- Discuss the nature of organizational environments and identify the components of the general, task, and internal environments.
- Describe the ethical and social environment of management, including individual ethics and social responsibility.
- Describe the international environment of management, including recent trends, levels of internationalization, and related contextual issues.
- Discuss the importance and determinants of an organization's culture and how the culture can be managed.
