 | Glossary by Chapter
Chapter 7 Organization Change and Innovation
incremental innovation A new product, service, or technology that modifies an existing one
innovation The managed effort of an organization to develop new products or services or new uses for existing products or services
intrapreneurs Similar to entrepreneurs, except that they develop a new business in the context of a large organization
managerial innovation A change in the management process in an organization
organization change Any substantive modification to some part of the organization
organization development An effort that is planned, organizationwide, and managed from the top; it is intended to increase organization effectiveness and health through planned interventions in the organization's process, using behavioral science knowledge
planned change Change that is designed and implemented in an orderly and timely fashion in anticipation of future events
process innovation A change in the way a product or service is manufactured, created, or distributed
product innovation A change in the physical characteristics of a product or service, or the creation of a new one
radical innovation A new product, service, or technology, that completely replaces an existing one
reactive change A piecemeal response to circumstances as they develop
reengineering The radical redesign of all aspects of a business to achieve major gains in cost, service, or time
technical innovation A change in appearance or performance of products or services, or the physical processes through which a product or service passes
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