Human Resource Management, Sixth Edition
Cynthia D. Fisher, Bond University
Lyle F. Schoenfeldt, Appalachian State University
James B. Shaw, Bond University
Chapter Outlines
Chapter 10: Human Resource Approaches to Improving Competitiveness
The Performance Assessment and Management Process
Strategic Importance of Performance Assessment
Functions of Performance Assessment
Criteria for a Good Assessment System
Deciding What Types of Performance to Measure
Methods of Appraising Performance
Raters of Employee Performance
Enhancing the Measurement of Employee Performance
Feedback of Results: The Performance Assessment Interview
