After reading this chapter, you should be able to:

• Explain the benefits of the employee selection process.
• Describe the appropriate and inappropriate uses of application blanks and biodata information.
• Describe the types of employee tests available, how they are used, and how they should not be used.
• Describe the types of interviews and discuss issues of reliability and validity in interviewing.
• Explain the need for and types of physical testing.
• Relate the importance of reference checks.
• Describe methods of selecting managers.
• Identify some of the criteria employed in choosing selection devices.
• Appreciate test takers' rights.