After reading this chapter, you should be able to:

• Define discrimination.
• Describe the federal laws, executive orders, and court decisions relevant to equal employment opportunity (EEO) and affirmative action.
• Give a detailed description of the four parts of an Affirmative Action Plan.
• Identify the government agencies that enforce EEO and affirmative action policies.
• Describe the procedures used by government agencies to enforce EEO and affirmative action.
• Develop human resource policies that would help management comply with the legal environment.