After reading this chapter, you should be able to:

• Define job analysis.
• Describe the process necessary to carry out a good job analysis.
• Describe the scope of the job analysis.
• Describe the uses of job analysis in organizations.
• Choose appropriately among the types of job-analysis data, the sources of job information, and the specific job analysis procedures available.
• Describe the problems associated with collecting job analysis information.
• Describe the legal issues related to job analysis procedures.
• Discuss how the new strategic view can be combined with the traditional views of job analysis.
• Discuss how job analysis adds value to the organization.