After reading this chapter, you should be able to:

• State the purposes served by human resource planning.
• Describe judgmental and mathematical techniques for forecasting the demand for labor.
• Compute the internal supply of labor for a future point in time, using Markov analysis.
• Discuss the role of integrated HRIS in HR planning, and appreciate the privacy concerns arising out of their use.
• Discuss how the external supply of labor and the concept of labor markets affect human resource planning and programs.
• Identify demographic trends that will affect staffing over the next decade.
• Discuss work force diversity and some of its implications.
• Recommend methods of reconciling supply and demand forecasts.
• Identify the necessary elements of an effective managerial succession plan.