After reading this chapter, you should be able to:

• Define HRM.
• Describe the importance of the involvement of HRM in strategic planning for the organization.
• Describe the general functional areas and activities of HRM.
• Explain the impact of increasing global competition and the need to substantiate the cost-effectiveness of human resource practices.
• Explain the role of the HR manager in maintaining ethical policies and behavior.
• Describe the different constituencies of HR managers.
• State some of the challenges facing HRM in the twenty-first century.
• Describe the career opportunities for those in HRM.