Glossary
Chapter 22: Marketing Planning and Forecasting Sales Potential

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Break down approach
An approach that derives a company's sales potential from the general economic forecast and the estimate of market potential. p. 704
Build up approach
An approach that measures the sales potential for a product by first calculating its market potential and then estimating what proportion of that potential the company can expect to obtain. p. 704
Correlation methods
Attempts to find a relationship between past sales and one or more variables such as population, per capita income or gross national product. p. 708
Customer forecasting survey
A method of asking customers what types and quantities of products they intend to buy during a specific period of time. p. 705
Cycle analysis
A forecasting technique that analyses a company's sales figures over a period of three to five years to ascertain whether sales fluctuate in a consistent, periodic manner. p. 708
Delphi method
A centralised forecasting method that takes into account the views of managers, sales personnel and individual participants; aggregates them; and modifies them. p. 707
Executive judgement
A way of forecasting sales based on the intuition of one or more executives. p. 705
Expert forecasting survey
A survey prepared by outside experts such as economists, management consultants, advertising executives or academics. p. 707
Generic competitive strategies
Strategies that help companies achieve industry success, including cost leadership, differentiation and focus. p. 698
Long range plans
Plans that extend beyond five years. p. 692
Market potential
The total amount of a product that customers will purchase within a specified period of time at a specific level of industry-wide marketing activity. p. 702
Market test
An experiment in which a product is made available to buyers in one or more test areas, after which purchases and consumer responses to its distribution, promotion and price are measured. p. 708
Marketing audit
A systematic examination of the marketing group's objectives, strategies, organisation and performance. p. 709
Marketing objective
A statement of what is to be accomplished through marketing activities. p. 696
Marketing plan
A document or blueprint detailing requirements for a company's marketing activity. p. 691
Marketing planning
A systematic process of assessing marketing opportunities and resources, determining marketing objectives and developing a thorough plan for implementation and control. p. 691
Marketing planning cycle
A circular process that runs in two directions, with planning running one way and feedback the other. p. 691
Medium range plans
Plans that usually cover two to five years. p. 692
Random factor analysis
An attempt to attribute erratic sales variations to random, non-recurring events. p. 708
Sales forecast
The amount of a product that the company actually expects to sell during a specific period of time at a specific level of marketing activities. p. 704
Sales potential
The maximum percentage of market potential that an individual company can obtain for a specific product or service. p. 703
Salesforce forecasting survey
A method of asking members of a company's salesforce to estimate the anticipated sales in their territories for a specified period of time. p. 706
Seasonal analysis
The study of daily, weekly or monthly sales figures to evaluate the degree to which seasonal factors influence the company's sales. p. 708
Short range plans
Plans that cover a period of one year or less. p. 692
Surveys
A method of questioning customers, sales personnel or experts regarding their expectations about future purchases. p. 705
SWOT analysis
Analysis that determines a company's position by examining four factors: Strengths, Weaknesses, Opportunities and Threats. p. 698
Time series analysis
A forecasting technique that uses a company's historical sales data to discover a pattern or patterns in the company's sales over time. p. 707
Trend analysis
Analysis that focuses on aggregate sales data over a period of many years to determine whether annual sales are generally rising, falling or constant. p. 707