Glossary
Chapter 21: Marketing Strategy

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ABC sales: contribution analysis
An approach that examines the financial worth to a company of its products, product groups or customers. p. 678
Basis for competing
A business's combined strengths as identified in a SWOT analysis and any differential advantage, which should form the leading edge of the business's marketing strategy. p. 670
Capabilities
A company's distinctive competencies to do something well and efficiently. p. 663
Cash cows
Products with a dominant share of the market but low prospects for growth. p. 672
Competitive positions
Roles in the competitive marketplace that organisations assume, which influence their marketing strategies and tactics. p. 667
Competitor scanning
The monitoring of competitive positions and competitors' strategies. p. 669
Concentric diversification
A process that occurs when new products related to current products are introduced into new markets. p. 664
Conglomerate diversification
A process that occurs when new products unrelated to current technology, products or markets are introduced into new markets. p. 664
Corporate strategy
A strategy that determines how resources are to be used to meet the organisation's goals in the areas of production, finance, research and development, personnel and marketing. p. 660
Defensive warfare
A policy of striking a balance between waiting for market developments or competitor activity and proactively parrying competitors' actions. p. 668
Differential advantage
An attribute of a brand, product, service or marketing mix which is desired by the targeted customer and provided by only one supplier. p. 669
Diversified growth
Growth that occurs when new products are developed to be sold in new markets. p. 664
Dogs
Products that have a subordinate share of the market and low prospects for growth. p. 672
Environmental scanning
The process of collecting information about the marketing environment to help marketers identify opportunities and assist in planning. p. 663
Fast movers
Smaller rival companies not yet destined to be major challengers, but growing rapidly on a smaller scale. p. 668
Horizontal diversification
A process that occurs when new products not technologically related to current products are introduced into current markets. p. 664
Integrated growth
Growth that occurs in three possible directions: forwards, backwards or horizontally. p. 664
Intense growth
Growth that occurs when current products and current markets have the potential for increasing sales. p. 664
Market attractiveness-business position model
A two dimensional matrix that helps determine which SBUs have an opportunity to grow and which should be divested. p. 673
Market challengers
Non-market leaders that aggressively try to capture market share from their rivals. p. 668
Market development
A strategy of increasing sales of current products in new markets. p. 664
Market followers
Low share competitors without the resources, market position, research and development, or commitment to challenge for extra sales and market share. p. 668
Market leader
The single player enjoying the largest individual share in the market. p. 667
Market nichers
Companies that specialise by focusing on only a very narrow range of products or on a select band of consumers. p. 668
Market penetration
A strategy of increasing sales of current products in current markets. p. 664
Market requirements
Requirements that relate to customers' needs or desired benefits. p. 662
Marketing assets
Capabilities that managers and the marketplace view as beneficially strong. p. 663
Marketing opportunity
Circumstances and timing that allow an organisation to take action towards reaching a target market. p. 662
Marketing plan
The written document that includes the framework and set of activities for implementing and controlling an organisation's marketing activities. p. 656
Marketing programme
The set of marketing strategies that are implemented and used at the same time. p. 656
Marketing strategy
A strategy indicating the specific target markets and the types of competitive advantages that are to be developed and exploited. p. 656
Mission
The broad, long term tasks that the organisation wants to accomplish. p. 659
Offensive warfare
A policy whereby challengers aggressively seek market share by identifying any weakness in the leader's marketing mix and developing a genuine corresponding strength. p. 669
Problem children
Products that have a small share of a growing market, generally requiring a large amount of cash to build share. p. 672
Product development
A strategy of increasing sales by improving present products or developing new products for current markets. p. 664
Product portfolio analysis
A strategic planning tool that takes a product's market growth rate and its relative market share into consideration in determining a marketing strategy. p. 672
Profit Impact on Marketing Strategy (PIMS)
A research programme that compiled a databank of information on 3,000 strategic business units of 200 different businesses in order to assist in analysing marketing performance and formulating marketing strategies. p. 675
Stars
Products with a dominant share of the market and good prospects for growth. p. 672
Strategic business unit (SBU)
A division, product line or other profit centre within a parent company. p. 656
Strategic market plan
An outline of the methods and resources required to achieve an organisation's goals within a specific target market. p. 656
Strategic market planning
A process that yields a marketing strategy that is the framework for a marketing plan. p. 656
Strategic window
A temporary period of optimum fit between the key requirements of a market and the particular capabilities of a company competing in that market. p. 662