Glossary
Chapter 12: Marketing Channels

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Accumulation
The development of a bank of homogeneous products with similar production or demand requirements. p. 356
Allocation
The breaking down of large homogeneous inventories into smaller lots. p. 356
Assorting
The grouping of products that buyers want to have available in one place. p. 356
Assortment
A combination of products put together to provide customer benefits. p. 355
Channel of distribution (or marketing channel)
A group of individuals and organisations that direct the flow of products from producers to customers. p. 352
Channel power
The ability to influence another channel member's goal achievement. p. 370
Dual distribution
A channel practice whereby a producer distributes the same products through two or more different channels. p. 360
E-commerce
The use of the Internet for marketing communications, selling and purchasing. p. 358
Exclusive dealing
System by which a manufacturer forbids an intermediary to carry products of competing manufacturers. p. 372
Exclusive distribution
The use of only one outlet in a relatively large geographic area to distribute a product. p. 364
Functional middlemen
Intermediaries who do not take title to products. p. 352
Horizontal channel integration
The combination of institutions at the same level of channel operation under one management. p. 363
Industrial distributor
An independent business that takes title to industrial products and carries inventories. p. 359
Intensive distribution
The use of all available outlets for distributing a product. p. 363
Marketing intermediary
A middleman who links producers to other middlemen or to those who ultimately use the products. p. 352
Merchants
Intermediaries who take title to products and re-sell them. p. 352
Refusal to deal
Situation in which suppliers will not do business with wholesalers or dealers simply because these wholesalers or dealers have resisted policies that are anti-competitive or in restraint of trade. p. 372
Restricted sales territories
System by which a manufacturer tries to prohibit intermediaries from selling its products outside designated sales territories. p. 372
Selective distribution
The use of only some available outlets in an area to distribute a product. p. 364
Sorting activities
Functions that let channel members divide roles and separate tasks. p. 355
Sorting out
Separating products into uniform, homogeneous groups. p. 355
Strategic channel alliance
Arrangement for distributing the products of one organisation through the marketing channels of another. p. 360
Tying contract
Arrangement whereby a supplier (usually a manufacturer or franchiser) furnishes a product to a channel member with the stipulation that the channel member must purchase other products as well. p. 372
Vertical channel integration
The combination of two or more stages of the channel under one management. p. 360
Vertical marketing system (VMS)
Marketing channel in which a single channel member co-ordinates or manages channel activities to achieve efficient, low cost distribution aimed at satisfying target market customers. p. 362