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SMARTHINKING
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Managerial Accounting
, 2002 Edition
Belverd E. Needles, Jr., DePaul University
Marian Powers, Northwestern University
Susan Crosson, Santa Fe Community College
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Chapter 13: Quality Management and Measurement
Amazon.com
http://www.amazon.com/exec/obidos/subst/home/home.html/002-8920379-3927215
Baan
http://www.baan.com
PeopleSoft
http://www.peoplesoft.com
Dell Computer Corp.
http://www.dell.com/us/en/gen/default.htm
Allied Waste
http://www.alliedwaste.com
PBS
http://www.pbs.org
Skandia AFS
http://www.skandia-afs.com
Motorola
http://www.motorola.com/home
Land's End
http://www.landsend.com/cd/frontdoor
Lucent Technologies
http://www.lucent.com
Fuji Photo Optical Company
http://www.fujinon.co.jp
Ritz-Carlton Hotel Co.
http://www.ritzcarlton.com/html_corp/home/index.asp
3M
http://www.3m.com
Xerox
http://www.xerox.com/go/xrx/template/013.jsp
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